Customer Service Advisor
Six Town Housing
Bury , Bury
30th Jun 2021
£23,541 to £27,041 per annum
37 hours per week
We are looking for an experienced, proactive and enthusiastic team player to come and join our team of Customer Service Advisors.
Our Customer Service Advisors are the first point of contact and provide support and assistance and information on a range of issues to our customers over the telephone, email inquiries and live chat. You will use your initiative , being sensitive to the varying needs of customer groups ensuring rapid and appropriate responses for customers.
You will need to be computer literate and possess good keyboard skills in order to update, maintain and retrieve information as required and have a good telephone manner. You need to have an understanding of the kind of issues faced within the social housing sector to give advice and information on services provided by Six Town Housing, Bury Council and other agencies, including home options advice, capital improvements, rents, antisocial behaviour and estate management, having close regard to data protection policies.
To find out more or apply, click the link https://www.naturalhr.net/hr/recruitment/job/66f082564517a85c8c6f329633180040/17445